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Clazzio Seat Covers FAQ's

When I install Clazzio, what will happen to the side impact airbag?
We use thread designed for the side impact airbag. It has been proven that Clazzio does not have any effect on the deployment of the side impact airbag.

How long will it take to receive my kit?
Special order kits consist of any color combination that is not stocked in the warehouse.
After the production stage of your kit it will take 5-7 days for shipping. If the options you chose in our leather kit customization page are in stock your kit will ship immediately. If your kit is classified as a special order kit, please allow approximately 10-14 Weeks for production. Our Main factory is in Japan, and most of the lead time is in the shipping of the product. You will be notified by email if your kit will be a special order. If you have a car not listed on our site please check back often as the manufacturer is constantly making patterns for new vehicles. If you have any questions about your order (contact us). Our kits are hand made and car model specific to ensure a tight and comfortable fit.

You will be notified of your orders status via the email you used at checkout.

How long will it take to receive my Special Order?
Clazzio is made in Japan. Special orders are 10-14 Weeks for production / delivery. Production can take longer during the holiday season.(Sometimes up to 16 weeks) If you are unwilling to wait 10-14 weeks DO NOT MAKE A CUSTOM ORDER. We stock Thousands of kits in our warehouse in Torrance California for Immediate shipping. SPECIAL ORDERS CANNOT BE CANCELLED ONCE PLACED WITH THE FACTORYAgain, You will be notified by email if your kit is not in stock, and will have to confirm that you are willing to wait. Check current wait times

My Drivers seat is worn, but the rest of the kit is clean. Can i buy just that seat?
Yes! We can ship any single peice! Someone puncture the seat bottom with their keys? Need a single headrest? Order just that piece! Contact Us for pricing and availability for any piece!

What is included in the kit?
When purchasing a kit from our site everything is included. Front seats, backseats headrests and armrests specific to the model you specified. This includes 3 row vehicles unless specified in the kit description.

What makes your Clazzio Leather Seat Covers better than other manufacturers?
Our leather seat covers are a step up from our competitors. With the quality and easy installation of our kits we hope to set a new bar in the leather industry. Our installations take only 2-3 hours compared to other major brands which take anywhere from 2-3 days to install. We also offer our kits at very competive prices at nearly half the cost of other manufacturers.

What is the difference between a re-seller account and a retail account?
Re-seller accounts are for people that are going to purchase a high volume of our kits to re-sell to the general public. These include dealers or custom interior shops interested in our product. Re-seller accounts are offered our kits at discounted rates based on the volume at the time of purchase. Retail accounts are for the general public and are looking to install our kits for personal use.

Is this site secure?
Yes. This site is under constant 256 bit encryption 24/7. You will never be transferred or re-directed from our site for optimal security, Unless you choose to pay via PayPal, in which case all data is secured on their servers.

Can I order by phone?
Of course. If you would like to place an order over the phone please contact our sales team Toll Free @ 1-855-CLAZZIO Monday – Friday: 9:00am – 6:00pm MST. We do however recommend the use of this site for orders, For its security, and order accuracy, as it’s laid out in a very easy manner for choosing the color patterns you desire, along with the exact year, make, and model of vehicle with special options.

What is your return policy?
Special orders are in no way refundable. (All special order sales are final)
Special orders cannot be cancelled once processed with the factory.

When you receive your Clazzio seat covers, if you are unsatisfied for any reason (color, quality, etc.) DO NOT INSTALL the covers. Once installed ALL SALES ARE FINAL.

Returns will NOT be accepted if there is any sign of attempted install (rips, tears, etc.)

If customers make a wrong order, refund or exchange is possible within one week after the arrival of the product. (Special orders not included)

Return shipping:
Because we pay shipping on the item to you, you are responsible for all return shipping charges.

Restocking Fee:
We are one of the few dealers who do not charge a restocking fee. We feel that since you are paying for the return shipping, paying a restocking fee would be unfair.

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